We accept the following types of insurance:

• Aetna/Coventry Healthcare of NE
  • Coventry National
  • First Health
• BCBS Blue Preferred
• BCBS (out of state plans)
• Blue Cross Blue Shield of Nebraska
• Network Blue
• Cigna
• Medicare
  • Advantra Freedom (managed care)
  • Humana (managed care)
  • Medicare Advantage through BCBS
  • Railroad Medicare
  • Secure Horizons (managed care)
• Midlands Choice
• Nebraska Medicaid
  • Nebraska Total Care
  • United Healthcare - Community Plan (managed care)
  • WellCare
• Principal Healthcare
• Three Rivers Provider Network (ENT Specialties ONLY)
• Tri Care (ENT Specialties ONLY)
• United Healthcare

ATTENTION: UnitedHealthcare (UHC) Compass plans require a referral. UHC Compass is offered as an Individual Exchange plan. You are required to have your primary care physician submit a referral to be seen by a network specialist.  Without a referral, your visit will not be covered by your insurance plan, and the cost of your care will become your personal responsibility.

Q. What are deductibles, co-insurance and co-payment?

A deductible is an upfront payment that you have to pay before a procedure. The deductible is the portion of any claim that is not covered by the insurance provider that must be paid out of pocket before an insurer will cover expenses.

A co-insurance payment is paid by the patient after a visit. Co-insurance is often confused with co-payment. Copay is typically fixed while the coinsurance is a percentage that the insured pays after the insurance policy’s deductible is exceeded up to the policy’s stop-loss.

A co-payment is a fixed payment that is made during a doctor visit. The co-payment charge is often on your insurance card.

Q. What should I do if my insurance changes?

You are responsible to notify us of your insurance and changes to your coverage. Please have your current insurance card with you at all times, as well as a photo ID such as a driver’s license, military ID or government issued ID.

Q. When can I expect to receive a bill? Why was I sent a statement when my insurance company is supposed to pay my bill?

For patients with health insurance, once your insurance company has been billed and has responded to us we determine how much you may owe and bill you. Payment will be due thirty (30) days after a bill is sent to you. If your insurance company does not pay within ninety (90) days of receiving a bill from ENT Specialties, you may receive a statement showing that your insurance company has not paid the bill.

Whether you have insurance coverage or not, you as the patient are ultimately responsible to make sure your bill is paid. If you receive a statement showing that your insurance company has not paid, it may be helpful for you to contact your insurance company to ask why payment has not been made.

Q. Where can I pay my bill?

You may mail a payment to us, pay online or phone in a credit card payment to (402) 488-5600 Ext. 218. You can also pay in cash, check or credit card at the front desk if you prefer to pay in person. We do accept all major credit cards: Visa, MasterCard, Discover and American Express.

Q. Can you pay your bill online?

Yes! We now have the option to pay your bill online.  Please visit our home page and click on the PAY MY BILL NOW tab to be redirected to our payment portal.  You will need to have your paper statement available to complete your transaction.  It will not pull foward the amount that you owe, so you will need to manually type in your payment amount.  The portal will ask for your customer ID, which is equivalent to your patient account number found on your statement.  If you have any questions, please call the front desk at 402-488-5600.